Question 1

What are the benefits of Instant Input citizen engagement software?

Accepted Answer

Instant Input is a platform that project owners such as municipalities and private developers use to share project information and gather feedback from local community members. Instant Input gives residents a voice in the future of their communities.

Question 2

How does Instant Input citizen engagement software help with transparency and accountability?

Accepted Answer

Instant Input helps with transparency and accountability by making project data accessible on the Internet, facilitating feedback from a diverse cross-section of residents and enabling the tracking of project progress, budgets, decisions and outcomes.

Question 3

What kind of training and support is available for users of citizen engagement software?

Accepted Answer

Instant Input is designed to be easily used without any special training. More broadly speaking, the Instant Input blog and YouTube channel offer tips on effective public feedback and activism.

Question 4

How does Instant Input citizen engagement software help with community feedback and input?

Accepted Answer

The Instant Input platform is completely free to use for members of the public and includes features such as project owner surveys, commenting and public meeting schedules to facilitate community input.

Question 5

How does Instant Input citizen engagement software help with civic education and public awareness?

Accepted Answer

The Instant Input platform provides a simple framework to educate members of the public about civic participation through the process of engaging in it. Additionally, the Instant Input team continuously develops content and tools in support of civic education and public awareness.

Question 6

How can Instant Input citizen engagement software be customized to meet specific needs?

Accepted Answer

Instant Input is a flexible platform that includes custom surveys, events announcements, timelines, documents and updates that project owners can post on-demand. The platform also includes customizable project owner profile pages.

Question 7

What security measures are in place to protect user data and information?

Accepted Answer

Instant Input follows digital security best practices including data encryption, strong passwords, the use of an SSL certificate, regular software updates, and backups. Instant Input limits access to data based on user roles, permissions and authentication.

Question 8

How does Instant Input citizen engagement software handle privacy concerns?

Accepted Answer

Members of the public can anonymously browse projects on the platform and voluntarily may elect to provide personally identifiable information to Instant Input and project owners. Instant Input does not otherwise share personal information.

Question 9

What is the cost of citizen engagement software?

Accepted Answer

The cost of Instant Input to project owners varies depending on the package and features selected by the project owner. All Instant Input premium plans allow project owners to post unlimited projects within their ownership per contract terms.

Question 10

How does Instant Input citizen engagement software measure and analyze community engagement?

Accepted Answer

Instant Input measures and provides reporting to project owners pertaining to public engagement with projects on our platform. This includes data such as user-volunteered geographic location, project views, survey responses, and comments.

Question 11

Can Instant Input citizen engagement software be used for both government and private initiatives?

Accepted Answer

Absolutely! Instant Input is designed to serve the needs of government agencies as well as other major project owners, such as private real estate developers.

Question 12

What are some examples of citizen engagement initiatives using Instant Input?

Accepted Answer

Instant Input currently features live projects in several areas of the East and West Coasts. We are continuously rolling out new coverage areas and would love to hear from you.